Support Board
Date/Time: Fri, 27 Dec 2024 17:41:54 +0000
Post From: Took Option of CME Non Pro for FX - but data not live and 10 minutes behind
| [2016-04-05 23:12:19] |
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Mark, We do apologize for the delay. What we are referring to is a funded trading account. We understand that is with FUTEX (UK). In order to receive the real-time CME data at the reduced exchange fees, there needs to be programmatic confirmation that you have a funded trading account. That does not exist with FUTEX (UK) at this time and that is the source of the problem. Is that the clearing company? Can they confirm every month that you have the trading account? We will have to put in place a manual procedure to confirm you have a trading account but it does create an administrative burden. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-05 23:13:07
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