Support Board
Date/Time: Fri, 27 Dec 2024 16:28:02 +0000
Post From: Disconected issue.
| [2016-04-05 17:41:37] |
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This is what we see: AdminMessage: S,STATS,,,500,0,1,3669000866,0,0,,,Not Connected,5.2.1.0,231986,0,0,,33.49,0.08,, | 2016-04-05 06:54:26 AdminMessage: S,STATS,,,500,0,1,3669000867,0,0,,,Not Connected,5.2.1.0,231986,0,0,,33.57,0.08,, | 2016-04-05 06:54:27 AdminMessage: S,STATS,,,500,0,1,3669000868,0,0,,,Not Connected,5.2.1.0,231986,0,0,,33.65,0.08,, | 2016-04-05 06:54:28 Service connection timed out. Will disconnect and retry. | 2016-04-05 06:54:29 * This is an indication the IQ Feed software is not able to connect to the IQ Feed server. It is really hard for us to say anything more than this because Sierra Chart is not directly connecting to the IQ Feed server. We recommend following step number 10 here: DTN IQ Feed Data Service: Setup Instructions You may also want to consider using the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed There is a free trial available. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-05 17:42:47
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