Support Board
Date/Time: Fri, 27 Dec 2024 17:14:18 +0000
Post From: mini Hang Seng Index Historical Data not Populating Properly
| [2016-04-04 18:37:38] |
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Yes, the problem is the same: HD Request # 2 | Error downloading historical Intraday data for F.US.MHIJ16. Time and sales data for instrument F.US.MHI (corresponding to ID = 1) is not allowed. | 2016-04-04 18:14:42
Try reconnecting to the data feed: https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect After that re-download the data following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart If you still do not get the historical data you need to contact the FCM about this again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-04 18:39:13
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