Support Board
Date/Time: Fri, 27 Dec 2024 17:26:32 +0000
Post From: No real time data
| [2016-04-04 16:31:00] |
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This is the problem: SC Data - All Services | Connected to data server. | 2016-04-04 11:16:41 NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2016-04-04 11:16:41 You need to connect to your Interactive Brokers live account and use the symbol ES-201606-GLOBEX. The connection is working but the market data request is getting rejected because you are not connected to your live account: SC Data - All Services | Successfully connected. | 2016-04-04 11:21:53 SC Data - All Services | Restarting real-time data updates for symbol: ESM16 -> ESM16 | 2016-04-04 11:21:53 Symbol Error - ESM16 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2016-04-04 11:21:53 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |