Support Board
Date/Time: Fri, 27 Dec 2024 17:37:43 +0000
Post From: No live feeds on Russell 2000 mini
| [2016-03-29 19:52:25] |
| User529296 - Posts: 27 |
|
I have subscription to ICE data. I'm not getting live data for NQ either. Here is the log: Software version: 1389 | 2016-03-29 12:41:39 Uses New Spreadsheets | 2016-03-29 12:41:39 Enabled for: Advanced Features. | 2016-03-29 12:41:39 Enabled for: Sierra Chart Historical Data Service. | 2016-03-29 12:41:39 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-03-29 12:41:39 Current selected Data/Trading service: Rithmic Trading | 2016-03-29 12:41:39 Chart Update Interval: 500 | 2016-03-29 12:41:39 Data/Trade Service Settings automatically set. | 2016-03-29 12:41:39 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-03-29 12:41:39 2016-03-29 12:41:43 Local computer time | 2016-03-29 12:41:39 2016-03-29 19:41:43 Local computer time in UTC | 2016-03-29 12:41:39 2016-03-29 12:41:43 Local computer time in SC Time Zone | 2016-03-29 12:41:39 2016-03-29 19:42:01 Server time in UTC | 2016-03-29 12:41:39 Local computer UTC time and Server UTC time difference: 18 seconds. | 2016-03-29 12:41:39 Program path: C:\SierraChart\ | 2016-03-29 12:41:39 Data Files path: C:\SierraChart\Data\ | 2016-03-29 12:41:39 OS Version Number: 6.1 | 2016-03-29 12:41:39 Locale Information: C | 2016-03-29 12:41:39 Checking for new symbol settings for rim | 2016-03-29 12:41:39 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-03-29 12:41:39 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-03-29 12:41:39 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-03-29 12:41:39 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-03-29 12:41:44 Symbol settings are up-to-date for rim | 2016-03-29 12:41:44 Files to Open on Start up | File does not exist: C:\SierraChart\Data\Front Month Daily 5min and Continuous.cht | 2016-03-29 12:41:46 Intraday data recording state for symbol TF FMM0016!-NYBOT is set to download 'Pending'. | 2016-03-29 12:41:46 HD Request # 2 | Downloading Intraday chart data for TF FMM0016!-NYBOT to the file TF FMM0016!-NYBOT.scid. Service: rim | 2016-03-29 12:41:46 HD Request # 2 | Download start Date-Time: 2016-03-29 12:38:00.000 | 2016-03-29 12:41:46 HD Request # 2 | Using server: ds5.sierracharts.com port 10149 | 2016-03-29 12:41:46 HD Request # 3 | Downloading Historical Daily chart data for TF FMM0016!-NYBOT. Starting date: 2016-03-28. Service: rim | 2016-03-29 12:41:46 HD Request # 3 | Requesting historical Daily data for RJM16 starting at 2016-03-27 | 2016-03-29 12:41:46 Intraday data recording state for symbol NQM6-CME is set to download 'Pending'. | 2016-03-29 12:41:46 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106. | 2016-03-29 12:41:47 HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123. | 2016-03-29 12:41:47 HTTP connection to ds01.ddfplus.com:80 (5) | Connected. | 2016-03-29 12:41:47 Socket (4) | Connected. | 2016-03-29 12:41:47 HD Request # 2 | Sending historical data logon request message. | 2016-03-29 12:41:47 HD Request # 3 | Receiving historical Daily data for TF FMM0016!-NYBOT starting at 2016-03-28 | 2016-03-29 12:41:47 HD Request # 3 | Writing historical Daily data to the file TF FMM0016!-NYBOT.dly | 2016-03-29 12:41:47 HD Request # 3 | Received 2 records from 2016-03-28 00:00:00 to 2016-03-29 00:00:00 (2.0 days) and wrote 2 records for TF FMM0016!-NYBOT | 2016-03-29 12:41:47 HD Request # 3 | Daily download COMPLETE for TF FMM0016!-NYBOT. Completion time: 1s. Unique request ID: 2 | 2016-03-29 12:41:47 Removed historical data download ID 2 | 2016-03-29 12:41:47 HD Request # 4 | Downloading Historical Daily chart data for NQM6-CME. Starting date: 2016-03-28. Service: rim | 2016-03-29 12:41:47 HD Request # 4 | Requesting historical Daily data for NQM16 starting at 2016-03-27 | 2016-03-29 12:41:47 HD Request # 4 | Receiving historical Daily data for NQM6-CME starting at 2016-03-28 | 2016-03-29 12:41:47 HD Request # 4 | Writing historical Daily data to the file NQM6-CME.dly | 2016-03-29 12:41:47 HD Request # 4 | Received 2 records from 2016-03-28 00:00:00 to 2016-03-29 00:00:00 (2.0 days) and wrote 2 records for NQM6-CME | 2016-03-29 12:41:47 HD Request # 4 | Daily download COMPLETE for NQM6-CME. Completion time: 0s. Unique request ID: 4 | 2016-03-29 12:41:47 Removed historical data download ID 4 | 2016-03-29 12:41:47 TF FMM0016!-NYBOT Daily #3 | Reloading chart. | 2016-03-29 12:41:47 NQM6-CME Daily #6 | Reloading chart. | 2016-03-29 12:41:47 TF FMM0016!-NYBOT Monthly #7 | Reloading chart. | 2016-03-29 12:41:47 NQM6-CME Monthly #8 | Reloading chart. | 2016-03-29 12:41:47 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-03-29 12:38:00. Record interval: 60. Symbol: TF FMM0016!-NYBOT | 2016-03-29 12:41:47 HD Request # 2 | Historical data for TF FMM0016!-NYBOT is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-03-29 12:41:47 Socket (4) | Shutdown and closed. | 2016-03-29 12:41:47 The network socket for historical data has been closed. | 2016-03-29 12:41:47 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TF FMM0016!-NYBOT | 2016-03-29 12:41:47 HD Request # 2 | Intraday download COMPLETE for TF FMM0016!-NYBOT. Completion time: 1s. Unique request ID: 1 | 2016-03-29 12:41:47 Removed historical data download ID 1 | 2016-03-29 12:41:47 HD Request # 5 | Downloading Intraday chart data for NQM6-CME to the file NQM6-CME.scid. Service: rim | 2016-03-29 12:41:47 HD Request # 5 | Download start Date-Time: 2016-03-29 12:38:00.000 | 2016-03-29 12:41:47 HD Request # 5 | Using server: ds3.sierracharts.com port 10149 | 2016-03-29 12:41:47 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164. | 2016-03-29 12:41:48 Socket (6) | Connected. | 2016-03-29 12:41:48 HD Request # 5 | Sending historical data logon request message. | 2016-03-29 12:41:48 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2016-03-29 12:38:00. Record interval: 60. Symbol: NQM6-CME | 2016-03-29 12:41:48 HD Request # 5 | Historical data for NQM6-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-03-29 12:41:48 Socket (6) | Shutdown and closed. | 2016-03-29 12:41:48 The network socket for historical data has been closed. | 2016-03-29 12:41:48 HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQM6-CME | 2016-03-29 12:41:48 HD Request # 5 | Intraday download COMPLETE for NQM6-CME. Completion time: 1s. Unique request ID: 3 | 2016-03-29 12:41:48 Removed historical data download ID 3 | 2016-03-29 12:41:48 Rithmic Trading | Port for executable: 50553 | 2016-03-29 12:41:48 Listening socket (752), port 50553 | Closed. | 2016-03-29 12:41:48 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-03-29 12:41:48 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-03-29 12:41:49 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-03-29 12:41:49 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-03-29 12:41:49 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-03-29 12:41:49 Rithmic Trading | Connecting to the server 127.0.0.1. Port 50553 | 2016-03-29 12:41:50 Socket (7) | Connected. | 2016-03-29 12:41:50 Rithmic Trading | Connected to server. | 2016-03-29 12:41:50 Rithmic Trading | Sending Encoding Request to server | 2016-03-29 12:41:50 Rithmic Trading | Setting DTC Encoding to Binary | 2016-03-29 12:41:50 Rithmic Trading | Sending logon request message. | 2016-03-29 12:41:50 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-03-29 12:41:50 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-03-29 12:41:50 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2016-03-29 12:41:50 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2016-03-29 12:41:52 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2016-03-29 12:41:52 Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2016-03-29 12:41:52 Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2016-03-29 12:41:52 Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2016-03-29 12:41:53 Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2016-03-29 12:41:53 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2016-03-29 12:41:53 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2016-03-29 12:41:53 Rithmic Trading | Received logon response. | 2016-03-29 12:41:54 Rithmic Trading | Server Name: SC DTC Bridge. | 2016-03-29 12:41:54 Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2016-03-29 12:41:54 Rithmic Trading | Successfully connected. IB='AMP'. | 2016-03-29 12:41:54 Rithmic Trading | Trading is supported. | 2016-03-29 12:41:54 Rithmic Trading | Order cancel and replace is supported. | 2016-03-29 12:41:54 Rithmic Trading | Connected to data and trading server. | 2016-03-29 12:41:54 Rithmic Trading | OCO Orders supported. | 2016-03-29 12:41:54 Rithmic Trading | Starting real-time market data updates for: TF FMM0016!-NYBOT. ID: 1 | 2016-03-29 12:41:54 Rithmic Trading | Starting real-time market data updates for: NQM6-CME. ID: 2 | 2016-03-29 12:41:54 Rithmic Trading | Message from server: Server Alert: mrv error : 13. Result text: "permission denied" | 2016-03-29 12:41:54 Rithmic Trading | Message from server: Server Alert: mrv error : 13. Result text: "permission denied" | 2016-03-29 12:41:54 Intraday data recording state for symbol TF FMM0016!-NYBOT is set to download 'Pending'. | 2016-03-29 12:41:54 Delaying start of download for TF FMM0016!-NYBOT | 2016-03-29 12:41:54 Intraday data recording state for symbol NQM6-CME is set to download 'Pending'. | 2016-03-29 12:41:54 HD Request # 6 | Downloading Intraday chart data for TF FMM0016!-NYBOT to the file TF FMM0016!-NYBOT.scid. Service: rim | 2016-03-29 12:41:54 HD Request # 6 | Download start Date-Time: 2016-03-29 12:38:00.000 | 2016-03-29 12:41:54 HD Request # 6 | Using server: ds4.sierracharts.com port 10149 | 2016-03-29 12:41:54 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-03-29 12:41:55 Socket (8) | Connected. | 2016-03-29 12:41:55 HD Request # 6 | Sending historical data logon request message. | 2016-03-29 12:41:55 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2016-03-29 12:38:00. Record interval: 60. Symbol: TF FMM0016!-NYBOT | 2016-03-29 12:41:55 HD Request # 6 | Decompressing data. | 2016-03-29 12:41:55 HD Request # 6 | Receiving Intraday data for TF FMM0016!-NYBOT starting at 2016-03-29 12:38:00 | 2016-03-29 12:41:55 HD Request # 6 | Timestamp of first Intraday data file record written: 2016-03-29 12:38:00 | 2016-03-29 12:41:55 Socket (8) | Shutdown and closed. | 2016-03-29 12:41:55 The network socket for historical data has been closed. | 2016-03-29 12:41:55 HD Request # 6 | Received 5 records from 2016-03-29 12:38:00 to 2016-03-29 12:42:00 (4.0 minutes) and wrote 5 records for TF FMM0016!-NYBOT | 2016-03-29 12:41:55 HD Request # 6 | Intraday download COMPLETE for TF FMM0016!-NYBOT. Completion time: 0s. Unique request ID: 5 | 2016-03-29 12:41:55 Removed historical data download ID 5 | 2016-03-29 12:41:55 Real-time Intraday chart data file updates started for TF FMM0016!-NYBOT | 2016-03-29 12:41:55 Opened cached Intraday file: C:\SierraChart\Data\TF FMM0016!-NYBOT.scid | 2016-03-29 12:41:55 Intraday chart data file opened for TF FMM0016!-NYBOT | 2016-03-29 12:41:55 Delaying start of download for NQM6-CME | 2016-03-29 12:41:55 HD Request # 7 | Downloading Intraday chart data for NQM6-CME to the file NQM6-CME.scid. Service: rim | 2016-03-29 12:41:59 HD Request # 7 | Download start Date-Time: 2016-03-29 12:38:00.000 | 2016-03-29 12:41:59 HD Request # 7 | Using server: ds5.sierracharts.com port 10149 | 2016-03-29 12:41:59 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106. | 2016-03-29 12:41:59 Socket (9) | Connected. | 2016-03-29 12:41:59 HD Request # 7 | Sending historical data logon request message. | 2016-03-29 12:41:59 HD Request # 7 | Requesting Intraday data. Start Date-Time: 2016-03-29 12:38:00. Record interval: 60. Symbol: NQM6-CME | 2016-03-29 12:41:59 HD Request # 7 | Decompressing data. | 2016-03-29 12:41:59 HD Request # 7 | Receiving Intraday data for NQM6-CME starting at 2016-03-29 12:38:00 | 2016-03-29 12:41:59 HD Request # 7 | Timestamp of first Intraday data file record written: 2016-03-29 12:38:00 | 2016-03-29 12:41:59 Socket (9) | Shutdown and closed. | 2016-03-29 12:41:59 The network socket for historical data has been closed. | 2016-03-29 12:41:59 HD Request # 7 | Received 5 records from 2016-03-29 12:38:00 to 2016-03-29 12:42:00 (4.0 minutes) and wrote 5 records for NQM6-CME | 2016-03-29 12:41:59 HD Request # 7 | Intraday download COMPLETE for NQM6-CME. Completion time: 1s. Unique request ID: 6 | 2016-03-29 12:41:59 Removed historical data download ID 6 | 2016-03-29 12:41:59 Real-time Intraday chart data file updates started for NQM6-CME | 2016-03-29 12:41:59 Opened cached Intraday file: C:\SierraChart\Data\NQM6-CME.scid | 2016-03-29 12:41:59 Intraday chart data file opened for NQM6-CME | 2016-03-29 12:41:59 HTTP connection to ds01.ddfplus.com:80 (5) | Closed. No error. | 2016-03-29 12:42:52 HTTP connection to ds01.ddfplus.com:80 (5) | Shutdown and closed. | 2016-03-29 12:42:52 The above has been sent to support. | 2016-03-29 12:50:01 * HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-03-29 12:50:01 HTTP connection to www.sierrachart.com:80 (14) | Connected. | 2016-03-29 12:50:01 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2016-03-29 12:50:02 HTTP connection to www.sierrachart.com:80 (14) | Closed. No error. | 2016-03-29 12:50:07 HTTP connection to www.sierrachart.com:80 (14) | Shutdown and closed. | 2016-03-29 12:50:07 |