Support Board
Date/Time: Fri, 27 Dec 2024 17:15:54 +0000
Post From: Missing data
| [2016-03-28 18:53:26] |
| EllenT - Posts: 21 |
|
Here is the copy of the Message Log after following your instructions above. Elaine S Software version: 1380 | 2016-03-28 14:44:13 Uses New Spreadsheets | 2016-03-28 14:44:13 Usage end date: 2016-06-17 | 2016-03-28 14:44:13 Enabled for: Advanced Features. | 2016-03-28 14:44:13 Enabled for: Sierra Chart Historical Data Service. | 2016-03-28 14:44:13 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-03-28 14:44:13 Current selected Data/Trading service: GAIN Capital/OEC | 2016-03-28 14:44:13 Chart Update Interval: 500 | 2016-03-28 14:44:13 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-03-28 14:44:13 2016-03-28 14:44:13 Local computer time | 2016-03-28 14:44:13 2016-03-28 18:44:13 Local computer time in UTC | 2016-03-28 14:44:13 2016-03-28 14:44:13 Local computer time in SC Time Zone | 2016-03-28 14:44:13 2016-03-28 15:47:03 Server time in UTC | 2016-03-28 14:44:13 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-03-28 14:44:13 Program path: C:\SierraChart\ | 2016-03-28 14:44:13 Data Files path: C:\SierraChart\Data\ | 2016-03-28 14:44:13 OS Version Number: 6.1 | 2016-03-28 14:44:13 Locale Information: C | 2016-03-28 14:44:13 ESM6 Daily #25 | Reloading chart. | 2016-03-28 14:46:24 ESM6 30 Day #25 | Reloading chart. | 2016-03-28 14:46:40 Intraday data recording state for symbol ESM6 is set to download 'Pending'. | 2016-03-28 14:47:48 HD Request # 38 | Downloading Intraday chart data for ESM6 to the file ESM6.scid. Service: oec | 2016-03-28 14:47:48 HD Request # 38 | Download start Date-Time: 2016-03-23 20:59:59.000 | 2016-03-28 14:47:48 HD Request # 38 | Disabling Intraday chart updating for symbol during historical data download. | 2016-03-28 14:47:48 HD Request # 38 | Using server: ds4.sierracharts.com port 10149 | 2016-03-28 14:47:48 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-03-28 14:47:48 Socket (147) | Connected. | 2016-03-28 14:47:48 HD Request # 38 | Sending historical data logon request message. | 2016-03-28 14:47:48 HD Request # 38 | Requesting Intraday data. Start Date-Time: 2016-03-23 20:59:59. Record interval: 0. Symbol: ESM6 | 2016-03-28 14:47:48 HD Request # 38 | Decompressing data. | 2016-03-28 14:47:49 HD Request # 38 | Receiving Intraday data for ESM6 starting at 2016-03-23 20:59:59 | 2016-03-28 14:47:49 HD Request # 38 | Truncating file to starting Date-Time of 2016-03-23 20:59:59 | 2016-03-28 14:47:49 HD Request # 38 | Timestamp of first Intraday data file record written: 2016-03-23 20:59:59 | 2016-03-28 14:47:49 Socket (127) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-03-28 14:49:06 Socket (127) | Shutdown and closed. | 2016-03-28 14:49:06 SC DTC Data | Disconnected from the server. | 2016-03-28 14:49:06 SC DTC Data | Data feed disconnected. Will reconnect. | 2016-03-28 14:49:06 SC DTC Data | Connecting to the server ds3.sierracharts.com. Port 443 | 2016-03-28 14:49:08 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164. | 2016-03-28 14:49:09 Socket (149) | Connected. | 2016-03-28 14:49:09 SC DTC Data | Connected to server. | 2016-03-28 14:49:09 SC DTC Data | Sending Encoding Request to server | 2016-03-28 14:49:09 SC DTC Data | Setting DTC Encoding to Binary VLS | 2016-03-28 14:49:09 SC DTC Data | Sending logon request message. | 2016-03-28 14:49:09 SC DTC Data | Received logon response. | 2016-03-28 14:49:09 SC DTC Data | Server Name: SC Real-Time Server. | 2016-03-28 14:49:09 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2016-03-28 14:49:09 SC DTC Data | Successfully connected. | 2016-03-28 14:49:09 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2016-03-28 14:49:09 SC DTC Data | Restarting real-time data updates for symbol: TICK-NYSE | 2016-03-28 14:49:09 Intraday data recording state for symbol TRIN-SP is set to download 'Pending'. | 2016-03-28 14:49:09 SC DTC Data | Restarting real-time data updates for symbol: TRIN-SP | 2016-03-28 14:49:09 HD Request # 38 | Error downloading historical Intraday data for ESM6. The download timed out. | 2016-03-28 14:50:48 Socket (147) | Shutdown and closed. | 2016-03-28 14:50:48 HD Request # 38 | Received 5330 records from 2016-03-23 20:59:59 to 2016-03-23 22:25:30 (85.5 minutes) and wrote 5330 records for ESM6 | 2016-03-28 14:50:48 Added 1082 Time and Sales records to Intraday data file for ESM6 after download. | 2016-03-28 14:50:48 HD Request # 38 | Intraday download COMPLETE for ESM6. Completion time: 3m. Unique request ID: 38 | 2016-03-28 14:50:48 Removed historical data download ID 38 | 2016-03-28 14:50:48 Real-time Intraday chart data file updates started for ESM6 | 2016-03-28 14:50:48 Opened cached Intraday file: C:\SierraChart\Data\ESM6.scid | 2016-03-28 14:50:48 Intraday chart data file opened for ESM6 | 2016-03-28 14:50:48 HD Request # 38 | Enabling Intraday chart updating for symbol. | 2016-03-28 14:50:48 HD Request # 38 | Reloading Intraday charts for ESM6 | 2016-03-28 14:50:48 Reloading all charts with filename: ESM6.scid | 2016-03-28 14:50:48 HD Request # 39 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2016-03-28 14:50:48 HD Request # 39 | Download start Date-Time: 2016-03-28 14:47:59.000 | 2016-03-28 14:50:48 HD Request # 39 | Using server: ds5.sierracharts.com port 10149 | 2016-03-28 14:50:48 ESM6 15 Min #22 | Reloading chart. | 2016-03-28 14:50:48 ESM6 5 Min #1 | Reloading chart. | 2016-03-28 14:50:48 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106. | 2016-03-28 14:50:48 ESM6 30 Min #5 | Reloading chart. | 2016-03-28 14:50:48 Socket (150) | Connected. | 2016-03-28 14:50:48 HD Request # 39 | Sending historical data logon request message. | 2016-03-28 14:50:48 ESM6 Renko 10-9-1-x #21 | Reloading chart. | 2016-03-28 14:50:49 HD Request # 39 | Requesting Intraday data. Start Date-Time: 2016-03-28 14:47:59. Record interval: 0. Symbol: TICK-NYSE | 2016-03-28 14:50:49 ESM6 240 Min #9 | Reloading chart. | 2016-03-28 14:50:49 HD Request # 39 | Decompressing data. | 2016-03-28 14:50:49 HD Request # 39 | Receiving Intraday data for TICK-NYSE starting at 2016-03-28 14:47:59 | 2016-03-28 14:50:49 HD Request # 39 | Timestamp of first Intraday data file record written: 2016-03-28 14:48:00 | 2016-03-28 14:50:49 Socket (150) | Shutdown and closed. | 2016-03-28 14:50:49 The network socket for historical data has been closed. | 2016-03-28 14:50:49 HD Request # 39 | Received 171 records from 2016-03-28 14:47:59 to 2016-03-28 14:50:49 (2.8 minutes) and wrote 170 records for TICK-NYSE | 2016-03-28 14:50:49 Added 1 Time and Sales records to Intraday data file for TICK-NYSE after download. | 2016-03-28 14:50:49 HD Request # 39 | Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 39 | 2016-03-28 14:50:49 Removed historical data download ID 39 | 2016-03-28 14:50:49 Real-time Intraday chart data file updates started for TICK-NYSE | 2016-03-28 14:50:49 Opened cached Intraday file: C:\SierraChart\Data\TICK-NYSE.scid | 2016-03-28 14:50:49 Intraday chart data file opened for TICK-NYSE | 2016-03-28 14:50:49 HD Request # 40 | Downloading Intraday chart data for TRIN-SP to the file TRIN-SP.scid. Service: statscalc | 2016-03-28 14:50:49 HD Request # 40 | Download start Date-Time: 2016-03-28 14:47:59.000 | 2016-03-28 14:50:49 HD Request # 40 | Using server: ds4.sierracharts.com port 10149 | 2016-03-28 14:50:49 ESM6 377 Trades #23 | Reloading chart. | 2016-03-28 14:50:49 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-03-28 14:50:49 ESM6 240 Min #3 | Reloading chart. | 2016-03-28 14:50:49 Socket (151) | Connected. | 2016-03-28 14:50:49 HD Request # 40 | Sending historical data logon request message. | 2016-03-28 14:50:49 ESM6 3 Min #2 | Reloading chart. | 2016-03-28 14:50:49 HD Request # 40 | Requesting Intraday data. Start Date-Time: 2016-03-28 14:47:59. Record interval: 0. Symbol: TRIN-SP | 2016-03-28 14:50:49 ESM6 120 Min #8 | Reloading chart. | 2016-03-28 14:50:49 HD Request # 40 | Decompressing data. | 2016-03-28 14:50:49 HD Request # 40 | Receiving Intraday data for TRIN-SP starting at 2016-03-28 14:47:59 | 2016-03-28 14:50:49 HD Request # 40 | Timestamp of first Intraday data file record written: 2016-03-28 14:48:00 | 2016-03-28 14:50:49 Socket (151) | Shutdown and closed. | 2016-03-28 14:50:49 The network socket for historical data has been closed. | 2016-03-28 14:50:49 HD Request # 40 | Received 171 records from 2016-03-28 14:47:59 to 2016-03-28 14:50:49 (2.8 minutes) and wrote 170 records for TRIN-SP | 2016-03-28 14:50:49 Added 2 Time and Sales records to Intraday data file for TRIN-SP after download. | 2016-03-28 14:50:49 HD Request # 40 | Intraday download COMPLETE for TRIN-SP. Completion time: 1s. Unique request ID: 40 | 2016-03-28 14:50:49 Removed historical data download ID 40 | 2016-03-28 14:50:49 Real-time Intraday chart data file updates started for TRIN-SP | 2016-03-28 14:50:49 Opened cached Intraday file: C:\SierraChart\Data\TRIN-SP.scid | 2016-03-28 14:50:49 Intraday chart data file opened for TRIN-SP | 2016-03-28 14:50:49 ESM6 Rev. 10t #11 | Reloading chart. | 2016-03-28 14:50:49 ESM6 10 Min #4 | Reloading chart. | 2016-03-28 14:50:49 ESM6 3 Min #27 | Reloading chart. | 2016-03-28 14:50:49 ESM6 5 Min #18 | Reloading chart. | 2016-03-28 14:50:49 ESM6 2 Min #13 | Reloading chart. | 2016-03-28 14:50:49 ESM6 Renko 10-9-1 #7 | Reloading chart. | 2016-03-28 14:50:49 ESM6 60 Min #6 | Reloading chart. | 2016-03-28 14:50:49 ESM6 5 Min #12 | Reloading chart. | 2016-03-28 14:50:49 |