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Date/Time: Fri, 27 Dec 2024 17:38:16 +0000



Post From: Sierra Charts constantly saying "Connecting" but won't connect

[2016-03-20 18:56:53]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

Rithmic Trading | Server Alert: PnL Connection Opened | 2016-03-20 09:15:27
Rithmic Trading | Server Alert: PnL Connection Login Failed. Result text: "permission denied" | 2016-03-20 09:15:27

Based upon the particular connection which is getting a permission denied error, we think the Rithmic server is not completely available at this time.

See if you can connect before the open of the market. If not, then follow the instructions here:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing