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Date/Time: Fri, 20 Sep 2024 04:15:30 +0000



Post From: Unable to execute live automated trade

[2013-07-10 03:14:03]
Sierra Chart Engineering - Posts: 104368
Update to the latest version by selecting Help >> Download Current Version.

There should not be a need to manually do this with the latest version.

The reason this was required, because as a safety measure TransAct asked us to not connect to the order server when the user is in trade simulation mode. So apparently at the time the connection was made you had trade simulation mode enabled and disabled that during the connection. In the latest version, when you disable trade simulation mode, a reconnection will automatically occur.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing