Support Board
Date/Time: Fri, 27 Dec 2024 18:27:48 +0000
Post From: trouble booting program
| [2016-03-16 16:54:33] |
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We can see the problem is opening of Chartbooks. Most likely the issue is reading intraday data files is slow. Refer to these help topics: https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.1 https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.8 https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.11 https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.12 What you describe is not normal. If your whole system is freezing, you have a system problem or a very inadequate system, hardware wise. Sierra Chart definitely should not freeze the system. This is an indication of a system problem. A Chartbook should open in just a few seconds or less than a minute. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-16 16:55:32
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