Support Board
Date/Time: Sat, 23 Nov 2024 14:18:13 +0000
Post From: chart will not update
| [2013-07-09 19:27:40] |
| |
|
We recognize what the problem now is. We have discussed this with TransAct. We are going to put out a new release in about 30 minutes which will resolve this. It has to do with symbols that use a #. These should not be passed to TransAct and has caused a problem within their server software that was unexpected. This is why no data was being received for futures symbols that do not use the # that have the same underlying symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |