Support Board
Date/Time: Fri, 27 Dec 2024 17:20:54 +0000
Post From: Live trading error
| [2016-03-14 15:54:39] |
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We need to see the Trade Activity Log lines for one of these orders. Provide them by following these instructions here: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport Or we could get the entire file and it can be privately attached by following these instructions: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogFileToSupport https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile We are also running a test now with FXCM to see if we notice this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |