Support Board
Date/Time: Fri, 27 Dec 2024 01:25:31 +0000
Post From: missing backfill for realtime via CQG
| [2016-03-14 15:51:08] |
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We do not see any missing data for the symbols. Therefore, there must be a problem downloading the data from your side. Follow the instructions here to clear the Message Log: https://www.sierrachart.com/index.php?page=doc/doc_MessageLog.html#Clearing Go to one of these charts and follow the instructions here to re-download the missing data: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart If there still is a problem, then post a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |