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Date/Time: Sat, 28 Dec 2024 10:07:54 +0000



Post From: Update to Version 1371

[2016-02-24 18:14:18]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay.

The reason for this problem is that there is some problem with the Symbol Settings. Update the Symbol Settings as explained here:

https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps

After this re-download the data following the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart

If you still have a problem, perform a "Full Reset" of the Symbol Settings.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing