Support Board
Date/Time: Fri, 27 Dec 2024 01:58:29 +0000
Post From: Unknown Symbol
| [2016-02-17 20:32:16] |
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The problem is you are not using CTS symbols. You are using CQG symbols: Symbol Error - F.US.EPH16 is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject: (3) Exchange is not allowed for User | 2016-02-17 14:10:02 Follow the instructions here: https://www.sierrachart.com/index.php?l=doc/helpdetails1.php#h1.3 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |