Support Board
Date/Time: Sun, 29 Dec 2024 00:30:05 +0000
Post From: Russell data issues
| [2016-02-11 18:42:29] |
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From Barchart: I have confirmed with our programming team, that there was a crash caused by excessive load yesterday between 9:31 and 9:36am.
I have also confirmed that the Openfeed ICE translator engine did not crash and is designed differently and won't have this problem. Additionally once we switch to DDF through Openfeed as opposed to DDF from ICE directly, we should also not have this problem any more (we are hoping to make the transition this month). Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |