Login Page - Create Account

Support Board


Date/Time: Sun, 29 Dec 2024 00:11:09 +0000



Post From: OEC data not connecting

[2016-02-10 18:42:13]
Sierra Chart Engineering - Posts: 104368
This is the problem:

GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-10 09:47:06

Only one connection is allowed to Gain Capital using their FIX service. If this message does not seem correct to you, contact your broker about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing