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Date/Time: Sat, 28 Dec 2024 23:49:28 +0000



Post From: no historical data with SC historical data service

[2016-02-09 18:20:37]
Sierra Chart Engineering - Posts: 104368
This is not totally clear for us. We assume there are not prior futures contracts loaded in the chart?

If so, we know why this happens. We will determine a solution for it.

What you need to do for now is to perform a Full Reset of the Symbol Settings as explained here:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing