Support Board
Date/Time: Sun, 08 Sep 2024 01:42:59 +0000
Post From: Unable to connect to Sierra chart data feed.
[2016-02-04 14:24:20] |
User805092 - Posts: 17 |
Hello, I have just purchased Sierra pack 5 and monthly Sierra datafeed, but I'm unable to download data. It seem connected, but no data are downloading for charts or DOM. I cannot even see [M] indicator after the symbols of market. Data are only downloaded when I add Interactive Brokers for trading, but those data are from IB, not from Sierra. But I need tick data and that is a reason why I purchased yours. Could you please help me with this? I have read instructions and it seems everything is set correctly. |
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