Support Board

Date/Time: Sun, 08 Sep 2024 01:42:59 +0000

Post From: Unable to connect to Sierra chart data feed.

[2016-02-04 14:24:20] Link To Thread - Link To Post [Go To First Post]
User805092 - Posts: 17
Hello, I have just purchased Sierra pack 5 and monthly Sierra datafeed, but I'm unable to download data. It seem connected, but no data are downloading for charts or DOM. I cannot even see [M] indicator after the symbols of market. Data are only downloaded when I add Interactive Brokers for trading, but those data are from IB, not from Sierra. But I need tick data and that is a reason why I purchased yours. Could you please help me with this? I have read instructions and it seems everything is set correctly.


SC datafeed.JPG / V - Attached On 2016-02-04 14:23:50 UTC - Size: 272.92 KB - 256 views