Support Board
Date/Time: Fri, 27 Dec 2024 01:53:54 +0000
Post From: Opening Stock Option position from a Stock Chart
| [2016-02-04 07:29:26] |
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It is a very important that you clearly communicate to us the particular problem you are currently having. What is the problem you are currently having?: This has been disabled as of this morning and we still had issues.
It is best to focus on just one problem and only one problem we will address that and move forward. As far as any kind of problems you have with Interactive Brokers accepting the orders or taking some proper action on them, that is outside of our control. You will need to contact Interactive Brokers about those. And at this point, it is our understanding that the remaining issues are on the Interactive Brokers side. The source code you posted looks fine. and as per trailing only the OCO stop order is being modified
Why is this the case? What does the Trade >> Trade Activity Log tell you? Any error messages relating to this in the Trade >> Trade Service Log? There is no need to give us the answer. This is just for your own information. If you have a question about something specific let us know.You need to understand, we did indicate this before, what you are involved with is complicated for many reasons. This is not going to be easy. You can rely on us, but relying on Interactive Brokers is going to be difficult but there is no other choice other than them for option trading. We do hope to offer another choice at some point in the future though. Also in regards to adding a symbol pattern to the Global Symbol Settings. Make sure you enable "Use Pattern Matching". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |