Support Board
Date/Time: Sun, 29 Dec 2024 17:07:35 +0000
Post From: connection
| [2016-02-03 17:45:53] |
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We are contacting your broker about this: Rithmic Trading | Message from server: Connecting to Rithmic 01 Europe server. | 2016-02-03 07:23:24 Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2016-02-03 07:23:48 Rithmic Trading | Message from server: Server Alert: Trading System Connection Broken | 2016-02-03 07:24:09 Please understand that none of this problem is within our control. So a remote assistance call will not help at all. There is nothing that we can do. This also can be related to an ISP port blocking issue in which case you would have to use some other trading system that works over port 443. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |