Support Board
Date/Time: Sun, 29 Dec 2024 17:06:14 +0000
Post From: Port 80
| [2016-02-01 18:47:26] |
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Port 80 is not going to work in your case. You are on a restrictive firewall. These are the relevant messages: HD Request # 7 | Sending historical data logon request message. | 2016-02-01 10:41:55 Socket (25) | Closed. No error. | 2016-02-01 10:41:55 Socket (25) | Shutdown and closed. | 2016-02-01 10:41:55 HD Request # 7 | Error downloading historical Intraday data for AAPL. The network socket has been closed. Retrying download. | 2016-02-01 10:41:55 Do not use port 80. You need to a have your network open ports 10046, 10047, 10149. Refer to: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.6 Or you need to use a mobile wireless connection to bypass the network you are using. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |