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Date/Time: Fri, 27 Dec 2024 18:12:01 +0000



Post From: Opening Stock Option position from a Stock Chart

[2016-01-30 04:10:58]
Sierra Chart Engineering - Posts: 104368
We were not able to reproduce this problem:

Order Modification Error: Tick Size is not known. Unable to modify order. Internal Order ID: 45260. Service Order ID: 2794 | 2016-01-25 07:20:17 *

We are fairly certain it is because the Symbol Settings are not being found for the symbol.


Rather than encountering this error instead the order is going to be rejected and the SCTRADING_SYMBOL_SETTINGS_NOT_FOUND error code will be returned:
https://www.sierrachart.com/index.php?page=doc/doc_ACSILTrading.html#IgnoredOrderError

Update to version 1362 to get all of the latest changes addressing the issues in this thread.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-30 04:11:47