Support Board
Date/Time: Wed, 01 Jan 2025 01:04:57 +0000
Post From: Sierra Chart Connection
[2016-01-26 01:44:42] |
User388780 - Posts: 15 |
Started with a 30 day paid sierra account, then opened an account with transact, my paid account lasped, I am unableSoftware version: 1336 | 2016-01-25 20:32:42 Uses New Spreadsheets | 2016-01-25 20:32:42 Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2016-01-25 20:32:42 To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2016-01-25 20:32:42 * Allow Support for Sierra Chart Data Feeds is enabled. | 2016-01-25 20:32:42 Current selected Data/Trading service: TransAct Trading | 2016-01-25 20:32:42 Chart Update Interval: 500 | 2016-01-25 20:32:42 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-01-25 20:32:42 2016-01-25 20:32:42 Local computer time | 2016-01-25 20:32:42 2016-01-26 01:32:42 Local computer time in UTC | 2016-01-25 20:32:42 2016-01-25 20:32:42 Local computer time in SC Time Zone | 2016-01-25 20:32:42 2016-01-26 01:32:57 Server time in UTC | 2016-01-25 20:32:42 Local computer UTC time and Server UTC time difference: 15 seconds. | 2016-01-25 20:32:42 Program path: C:\SierraChart\ | 2016-01-25 20:32:42 Data Files path: C:\SierraChart\Data\ | 2016-01-25 20:32:42 OS Version Number: 6.1 | 2016-01-25 20:32:42 Locale Information: C | 2016-01-25 20:32:42 Checking for new symbol settings for ta | 2016-01-25 20:32:42 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-01-25 20:32:42 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-01-25 20:32:43 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-01-25 20:32:43 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-01-25 20:32:43 Requesting symbol settings for ta. Overwrite = on. | 2016-01-25 20:32:43 Symbol settings received. | 2016-01-25 20:32:44 Processed received symbol settings | 2016-01-25 20:32:44 Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2016-01-25 20:32:47 * HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-01-25 20:32:49 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-01-25 20:32:49 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-01-25 20:32:49 Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2016-01-25 20:33:39 * Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2016-01-25 20:43:41 * to use charts, but have a transact account which should allow me free access to sierra. |