Support Board

Date/Time: Mon, 28 Oct 2024 11:20:33 +0000

Post From: Trading service won't connect

[2016-01-25 15:54:12] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
These are the relevant Connection messages: GAIN Capital/OEC \| Connecting to trading server sim.gainfutures.com. Port: 9300. \| 2016-01-25 06:52:29 OEC FIX Trading: Sending the Logon message. \| 2016-01-25 06:52:29 OEC FIX Trading: Received a Logout message. \| 2016-01-25 06:52:29 OEC FIX Trading: Sending a Logout message. Text = Received Logout message. \| 2016-01-25 06:52:29 So the server is logging you out after the connection. Refer to the documentation here for this: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing