Support Board
Date/Time: Sun, 29 Dec 2024 16:13:57 +0000
Post From: Oil, DAX and S&P freezing
| [2016-01-14 03:27:33] |
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The above postings are not meant to be critical of FXCM or their services in any way. We know they are doing their best, and we appreciate the data feed they provide us. We are just a saying, we cannot control external services, and it is not going to help us to contact external services about their problems. Obviously they will take care problems themselves and there is no reason for us to be bothering them about stuff like this. And you as a user, need to be responsible and have backups, and make your own decisions. And we are not critical here of the individual user who brought this to our attention. This public posting is part of a larger problem and to create an understanding of what we go through. Everyone needs to be responsible for themselves. It is important to communicate ideas and improvements. But most of the time, these are not adopted by service providers because this is a completely pathetic industry. And we are not afraid to say so. And we are not perfect ourselves but at least we are open and honest and to the point, and work towards continual improvement, and do things right. This is one reason why we created the DTC Protocol: Http://DTCProtocol.org And it is ridiculous that at this point, no major service provider has expressed an interest in this, other than TransAct. The another major problem in this industry, is these completely ridiculous exchange fees and the huge down the line detriment they cause which may not be apparent to some. We are hearing every single day about this, from everyone and from brokers. We may not have the legal argument correct, but the way the exchanges are operating, is simply unfair and in some cases probably violates competition law. You may not be aware, but the ICE is going to be charging 110 USD for every user who wants to receive the real-time data from their exchanges effect of April 2016. Separately for ICE US and separately for ICE Europe. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-14 03:57:18
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