Login Page - Create Account

Support Board


Date/Time: Fri, 18 Oct 2024 05:21:18 +0000



Post From: chart

[2016-01-11 19:29:11]
Sierra Chart Engineering - Posts: 104368
If you had this problem with the Sierra Chart Exchange Data Feed, it may have been at a time when the data feed was experiencing a significant amount of packet loss. That problem has been solved. At times there can be some minor packet loss which would be .005% and only at the most busy times of the day.

There is no need to post any charts, we would not look at those.

We checked TransAct data for the ES futures at this moment on 2016-01-11.

The current total daily volume calculated from Intraday data is: 1489662
For the Sierra Chart Exchange Data Feed it is reporting: 1664416

You can see the very large difference here. This is approximately 10.5% lower than SC data feed.

Charts based upon the number of trades per bar are hopeless with the data feed you are currently using at the present time.

The only choice is going to be to use the Sierra Chart Exchange Data Feed and understand there can at times be very minor packet loss so there is not going to be 100% consistency, but nearly so.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-11 19:31:15