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Date/Time: Sat, 28 Dec 2024 16:15:18 +0000



Post From: Missing TPO Profile on version 1336

[2016-01-09 15:34:23]
Sierra Chart Engineering - Posts: 104368
You are making this more complicated.

There was no need to change the Chart Settings. And the reason the Intraday chart is not showing any bars is because the Graph Draw Type has been set to "Blank".

And also this is the method to provide an image of the chart:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image

Do not use any other method. Is not acceptable to us for various reasons because we cannot see everything that we need to see.

Anyway, clearly there is missing Intraday data. And this is a Continuous Futures Contract chart. Therefore, follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading

Also for the historical Daily charts, the Symbol of the chart should be the standard CQG symbol. Select Chart >> Chart Settings. Take the symbol in the Trade and Current Quote Symbol box and put it in the Symbol box.

Also, why are you running a very old version of Sierra Chart for OEC. We will not provide any support for that old version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-10 01:13:16