Login Page - Create Account

Support Board


Date/Time: Sat, 28 Dec 2024 01:19:47 +0000



Post From: Data Download Failed

[2015-12-30 07:44:58]
JohnL - Posts: 27
I have recently started having this problem when trying to backfill a chart with my IB account on version 1342. Below is the message log for an attempt to delete data and download for CL. Same thing occurs with all symbols that I have tried. What am I doing wrong?

HD Request # 51 | Downloading Intraday chart data for CL-201602-NYMEX to the file CL-201602-NYMEX.scid. Service: nymex | 2015-12-29 23:31:04
HD Request # 51 | Download start Date-Time: 2015-12-24 06:44:59.000 | 2015-12-29 23:31:04
HD Request # 51 | Disabling Intraday chart updating for symbol during historical data download. | 2015-12-29 23:31:04
HD Request # 51 | Using server: scdf1.sierracharts.com port 10149 | 2015-12-29 23:31:04
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-12-29 23:31:04
Socket (714) | Connected. | 2015-12-29 23:31:04
HD Request # 51 | Sending historical data logon request message. | 2015-12-29 23:31:04
HD Request # 51 | Requesting Intraday data. Start Date-Time: 2015-12-24 06:44:59. Record interval: 0. Symbol: CL-201602-NYMEX | 2015-12-29 23:31:04
Socket (714) | Shutdown and closed. | 2015-12-29 23:31:04
The network socket for historical data has been closed. | 2015-12-29 23:31:04
HD Request # 51 | Error downloading historical Intraday data for CL-201602-NYMEX. Historical data file not available for symbol. | 2015-12-29 23:31:04
HD Request # 51 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL-201602-NYMEX | 2015-12-29 23:31:04
HD Request # 51 | Intraday download COMPLETE for CL-201602-NYMEX. Completion time: 0s. Unique request ID: 50 | 2015-12-29 23:31:04