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Date/Time: Fri, 20 Sep 2024 02:58:02 +0000



Post From: Every 30min I get disconnected from SC

[2013-06-27 15:25:14]
Scholar - Posts: 6
You have not placed an order within the last 10 days. The trading service you are using requires that you trade. | 2013-06-27 10:12:11
You are being disconnected from the server. | 2013-06-27 10:12:11
To reconnect to the server select 'File >> Connect to Data Feed'. | 2013-06-27 10:12:11
Trading functionality in Sierra Chart is accessed through the 'Trade' menu. Select 'Help >> Table of Contents >> Trading' for more information. | 2013-06-27 10:12:11
Disable Trade Simulation Mode by removing the checkmark from 'Trade >> Trade Simulation Mode On' | 2013-06-27 10:12:11

I did go through the process of unchecking and trading live but this message still pops up and I get disconnected.

In addition here is my message log:

Software version: 988 | 2013-06-27 11:36:27
Current Service Package: 3 | 2013-06-27 11:36:27
Usage end date: 2013-07-26 | 2013-06-27 11:36:27
Sierra Chart Historical Data Service is included. | 2013-06-27 11:36:27
Active service: Zen-Fire | 2013-06-27 11:36:27
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-06-27 11:36:27
2013-06-27 11:36:27 Local computer clock time | 2013-06-27 11:36:27
2013-06-27 15:36:27 GMT time | 2013-06-27 11:36:27
2013-06-27 11:36:27 Time zone adjusted time | 2013-06-27 11:36:27
Time difference to server time: 0 seconds. | 2013-06-27 11:36:27
Program path: C:\SierraChart\ | 2013-06-27 11:36:27
Data Files path: C:\SierraChart\Data\ | 2013-06-27 11:36:27
OS Version Number: 6.1 | 2013-06-27 11:36:27


GSP - Port for executable: 27585 | 2013-06-27 11:36:35
GSP - Starting server: C:\SierraChart\Rim\GSPBridge.exe | 2013-06-27 11:36:35
GSP: Connecting to the server 127.0.0.1. Port 27585 | 2013-06-27 11:36:37
The network socket is connected. | 2013-06-27 11:36:37
GSP: Connected to server. Waiting to send data. | 2013-06-27 11:36:37
GSP Server Info - Server Name: Sierra Chart GSP Bridge. Server Version: 1.0. Provider Name: GSP. | 2013-06-27 11:36:37
GSP - Server protocol version: 1. Client protocol version: 1. There is a protocol match. | 2013-06-27 11:36:37
GSP: Sending logon request. | 2013-06-27 11:36:37
GSP - Starting the connection process to data and trading service. | 2013-06-27 11:36:37
GSP - Logging is enabled. Log file: Rithmic.log | 2013-06-27 11:36:37
GSP - Connecting to Zen-Fire server. | 2013-06-27 11:36:37
GSP - Alert Message: Market Data Connection Opened. | 2013-06-27 11:36:39
GSP - Alert Message: Market Data Connection Login Complete. ok | 2013-06-27 11:36:39
GSP - Alert Message: Trading System Connection Opened. | 2013-06-27 11:36:39
GSP - Alert Message: Trading System Connection Login Complete. ok | 2013-06-27 11:36:39
GSP - Received account information | 2013-06-27 11:36:39
GSP - Alert Message: PnL Connection Opened. | 2013-06-27 11:36:39
GSP - Alert Message: PnL Connection Login Complete. ok | 2013-06-27 11:36:40
GSP - Alert Message: Intraday History Connection Opened. | 2013-06-27 11:36:40
GSP - Alert Message: Intraday History Connection Login Complete. ok | 2013-06-27 11:36:40
GSP: Successfully connected. | 2013-06-27 11:36:40
GSP: Requesting Trade positions data. | 2013-06-27 11:36:45

Date Time Of Last Edit: 2013-06-27 15:40:27