Support Board
Date/Time: Fri, 27 Dec 2024 08:22:52 +0000
Post From: Charts keep on pausing
| [2015-12-17 19:54:40] |
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We do not know what is meant by "log out and log in". We need to know if you reconnect to the data feed does the data feed resume by following this procedure: https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect We need to know if you are following the given procedure, does the data feed resume. Based upon what we know so far, this is a CQG issue. Update Sierra Chart to the latest prerelease with Help >> Download Prerelease. The new version logs the session key which CQG will require to analyze the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-17 19:56:43
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