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Date/Time: Fri, 27 Dec 2024 05:01:33 +0000



Post From: $VIX - Data Download Failure

[2015-12-14 19:30:43]
Sierra Chart Engineering - Posts: 104368
The two hashmarks need to be set to the particular expiration day in the month. From the screenshot you attached it looks like that is going to be 16. So the symbol would be:
VIX-20151216-CFE-USD-1000

But we also see a symbol mapping problem. We need to spend some time to look into this later today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-12-14 19:31:02