Support Board
Date/Time: Fri, 27 Dec 2024 05:42:12 +0000
Post From: Interactive Brokers forex historical data does not display many candles
| [2015-12-14 18:36:57] |
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In all of our experience it is only possible to receive 1 year of historical daily data from IB TWS API. To receive at least 10 years of data for EUR.USD-CASH-IDEALPRO you will need to change your Sierra Chart Service Package to 3. In this way the Sierra Chart Historical Data Service will be used which will provide at least 10 years of data for the Forex markets. To change your Sierra Chart service package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package".
The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. After changing the Service Package restart Sierra Chart and go to the historical daily chart for that symbol and select Edit >>Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-14 18:38:09
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