Support Board
Date/Time: Tue, 14 Jan 2025 12:54:18 +0000
Post From: ICE futures (Russell 2000) not working
| [2015-12-14 17:10:15] |
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We are checking on this. We see that the ICE US data feed is working properly on both servers. And we do see the request for data with no rejection: Mapping F.US.TFEH16 to RJH16. Service code: ice.us | 2015-12-14 10:25:07 SC Exchange Data | Starting real-time market data updates for: RJH16. ID: 13 | 2015-12-14 10:25:07 The historical data is also downloaded properly. So the chart is not updating in real-time? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |