Support Board
Date/Time: Fri, 27 Dec 2024 02:24:34 +0000
Post From: CQG Fix trading fix problem. I can not be connected
[2015-12-10 20:56:45] |
Sierra Chart Engineering - Posts: 104368 |
We want to confirm that you do have a CQG account? If so, then this indicates the username is not correctly entered: CQG FIX Trading FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2015-12-10 15:39:30 Follow the instructions here for entering your CQG username: CQG Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |