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Date/Time: Fri, 27 Dec 2024 02:24:34 +0000



Post From: CQG Fix trading fix problem. I can not be connected

[2015-12-10 20:56:45]
Sierra Chart Engineering - Posts: 104368
We want to confirm that you do have a CQG account?

If so, then this indicates the username is not correctly entered:

CQG FIX Trading FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2015-12-10 15:39:30

Follow the instructions here for entering your CQG username:
CQG Trading Platform Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing