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Date/Time: Thu, 26 Dec 2024 15:28:15 +0000



Post From: Chart Dom and Trade Dom doesn't display Bid/Ask Depth Size

[2015-12-07 17:14:01]
Sierra Chart Engineering - Posts: 104368
You need to contact your broker about this message:

Rithmic Trading | Message from server: Server Alert: get_order_book error : 13. Result text: "permission denied" | 2015-12-07 07:33:57

Your Rithmic account is not allowed access to the market depth data for CBOT futures.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing