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Date/Time: Thu, 26 Dec 2024 07:43:58 +0000



Post From: No Data

[2015-12-01 18:50:10]
Sierra Chart Engineering - Posts: 104368
We see you are using the Sierra Chart Exchange Data Feed.

You also have this exchange activated:
Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts

Therefore, make sure you are connected to your Interactive Brokers Live account. It must be the live account.

For additional information, refer to:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#DeterminingProblemDataFeedNotReceived
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing