Support Board
Date/Time: Thu, 26 Dec 2024 07:22:15 +0000
Post From: SCs platform is not connecting
| [2015-12-01 03:43:30] |
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We assume you are still not able to connect to FXCM? And are getting this message: FXCM FIX Trading session: Received a Logout message. Text = user not recognised or password incorrect.2 | 2015-11-30 07:58:25 Please contact FXCM about this. Apparently your account type has been changed or different rules have been applied preventing access to the FIX server. You are not the only one affected by this. Also please be aware of this: Announcement: New Connection Model for FXCM and LMAX Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |