Support Board
Date/Time: Thu, 26 Dec 2024 06:22:35 +0000
Post From: Trade activity log
| [2015-11-30 10:56:32] |
| |
|
We get the same results that you describe: Please notice that no trades for the month of September for account 502656. For account 502655, there is only two records for September We cannot change what currently is the case at this point in time. If there are no backups you have of the Trade Activity Log, assuming the order fills were there to begin with, then you will have to manually insert the order fills as explained below. In the case of CQG, historical order fills are available for the current day only and clear after the trading day close. So if they were not received in real-time, then the possibility of later getting them from the server after the trading day is over, is impossible. Also for unknown reasons perhaps there was a problem writing the order activity as it occurred in real-time to the Trade Activity Log file. We cannot speculate what the problem was. We do not know what should exist, and exactly what the circumstances were at the time. It simply is impossible for us to know. We have given a couple of possibilities above. Although we think the second reason given above is unlikely. At this time, you will need to manually insert the order fills using Edit >> Insert Trade Activity Entry: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#MenuCommands Make sure to select the Trade Activity Tab to be able to insert the missing fills and select an existing fill to use it as a template. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |