Support Board
Date/Time: Thu, 26 Dec 2024 06:22:02 +0000
Post From: FXCM - can't connect to Server - pls fix ASAP
| [2015-11-30 03:11:21] |
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We will send the following to FXCM: We cannot comment on the FXCM logging because we do not know exactly how that works and exactly what is being logged and why.
We can only comment on what we see from the Sierra Chart Log when connecting to the FXCM FIX server. At this point in time, there has been a successful connection to the FIX server and a BE message is being sent to the FXCM server: FXCM FIX Trading session: Session connected. Sending logon user request. | 2015-11-30 09:42:01 The FXCM server then responds with a User status text from BF message: "DAS 19915: ZDas Exception ORA-20101: Wrong user name or password ORA-06512: at "A10R1.API", line 429 ORA-06512: at line 1" A logout message is received from the FXCM FIX server: FXCM FIX Trading session: Received a Logout message. Text = user not recognised or password incorrect.2 | 2015-11-30 09:42:01 Sierra chart then sends a logout message and gracefully disconnects. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-30 03:17:55
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