Support Board
Date/Time: Thu, 26 Dec 2024 03:23:55 +0000
Post From: Connection to TransAct server refused - no trading possible
| [2015-11-25 07:28:09] |
| User51760 - Posts: 108 |
|
Hello support team, no connection possible to TransAct this morning. Computer shut down and rebooted, same error after reboot. I am running the Sierra Chart Realtime feed, no incoming live data, only historical. Connection to TransAct server gets lost - no trading possible via Sierra Chart. InfinityAT: price feed and order feed are connected however, showing incoming live data. Never experienced this error in years, connection normally is completely reliable. Please find the (itself repeating)error string from the message log below. What can I do solving the problem? Thank you for your help, Best, Chris -------------------- TransAct Trading | Starting server: C:\Sierra Chart Infinity Futures\Transact\TransactToSierraBridge.exe | 2015-11-25 08:08:29 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-11-25 08:08:31 Socket (27) | Connected. | 2015-11-25 08:08:31 TransAct Trading | Connected to server. | 2015-11-25 08:08:31 TransAct Trading | Sending logon request message. | 2015-11-25 08:08:31 TransAct Trading | Market data feed reported to be lost. | 2015-11-25 08:09:11 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/1.3.5.0. | 2015-11-25 08:09:11 TransAct Trading | Server protocol version: 4. Client protocol version: 7 | 2015-11-25 08:09:11 TransAct Trading | Logon error from server : Communications Error | 2015-11-25 08:09:11 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-25 08:09:11 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-25 08:09:11 Socket (27) | Shutdown and closed. | 2015-11-25 08:09:11 TransAct Trading | Disconnected from the server. | 2015-11-25 08:09:11 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-25 08:09:11 TransAct Trading | Bridge process is still running. | 2015-11-25 08:09:13 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-11-25 08:09:15 Socket (29) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-11-25 08:09:16 Socket (29) | Shutdown and closed. | 2015-11-25 08:09:16 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-25 08:09:16 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-25 08:09:16 TransAct Trading | Disconnected from the server. | 2015-11-25 08:09:16 Will reconnect to the server in 35.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-25 08:09:16 |