Login Page - Create Account

Support Board


Date/Time: Wed, 25 Dec 2024 18:36:25 +0000



Post From: Trade Window not working properly

[2015-11-19 16:06:58]
Sierra Chart Engineering - Posts: 104368
This is a common problem with Interactive Brokers.

Basically the problem is the Trade Position data is not being received from Trader Workstation. Try restarting Trader Workstation.

You can see the Trade Positions data received from Interactive Brokers in Trade >> Trade Orders and Positions >> Positions.

This is the relevant documentation:
https://www.sierrachart.com/index.php?page=doc/doc_TradeStatusWindows.html#IncorrectlyReportedTradePosition
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-11-19 16:08:52