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Date/Time: Wed, 25 Dec 2024 14:21:18 +0000



Post From: how to get orders to show after computor crash

[2015-11-14 01:16:21]
Sierra Chart Engineering - Posts: 104368
The trading service is Rithmic in this case.

However, you can only be assured of seeing currently Open orders in Trade >> Trade Orders and Positions >> Orders.

You need to look at the Trade >> Trade Activity Log >> Trade Activity for filled orders.


We still want to understand what is meant by "charts all froze". Was the user interface of Sierra Chart completely frozen and could not be interacted with? Or, was there a problem with the data feed stopping and the charts were not updating?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing