Support Board
Date/Time: Wed, 25 Dec 2024 16:16:05 +0000
Post From: I'm connected, but not able to use DOM.
| [2015-11-13 19:34:54] |
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As we are working on the documentation for the compact watchlist for a Control Bar attached to a Trade DOM, we realize there is one menu command we need to release. We are going to do that later today in order to support this. So we will have the documentation and this new command available later today. We will update this thread when done. Let us know if you would like us to use remote assistance to help you with: When I open the DOM, it doesn't show the prices..
If so, then you need to select Help >> Accept Remote Assistance. You will get a Team viewer window with an ID number and password. Start an Account Support ticket and provide us that information: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-13 19:42:48
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