Login Page - Create Account

Support Board


Date/Time: Wed, 25 Dec 2024 16:19:48 +0000



Post From: I'm connected, but not able to use DOM.

[2015-11-13 19:05:18]
Sierra Chart Engineering - Posts: 104368
Rithmic and CTS do support server-side OCO so those order types will be at the exchange when transmitted. And the OCO functionality is managed on the server side.

What is the exact symbol the Trade DOM set to?

Provide a copy of the Message Log by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog

Remote assistance support is used when necessary. Thank you for your patience.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing