Support Board
Date/Time: Wed, 25 Dec 2024 14:28:12 +0000
Post From: Change of data feed did not download historical data
| [2015-11-13 17:47:15] |
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You need to use the symbols that are correct for the particular Data/Trading service being used. In the case of OEC, the year part of the symbol is a single digit. First update Sierra Chart to the current version following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate After that use the correct symbol: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.3 If there is any missing data in the chart, follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-13 17:48:11
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