Support Board
Date/Time: Wed, 25 Dec 2024 15:59:24 +0000
Post From: I'm connected, but not able to use DOM.
| [2015-11-11 09:43:03] |
| User779963 - Posts: 10 |
|
Hi, This is the log: Software version: 1323 | 2015-11-11 09:41:43 Uses New Spreadsheets | 2015-11-11 09:41:43 Usage end date: 2015-11-25 | 2015-11-11 09:41:43 Enabled for: Advanced Features. | 2015-11-11 09:41:43 Enabled for: Advanced Features 2. | 2015-11-11 09:41:43 Enabled for: Sierra Chart Historical Data Service. | 2015-11-11 09:41:43 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-11-11 09:41:43 Current selected Data/Trading service: SC Data - All Services | 2015-11-11 09:41:43 Chart Update Interval: 500 | 2015-11-11 09:41:43 Time Zone: +00:00:00 (UTC+00) | 2015-11-11 09:41:43 2015-11-11 07:41:43 Local computer time | 2015-11-11 09:41:43 2015-11-11 09:41:43 Local computer time in UTC | 2015-11-11 09:41:43 2015-11-11 09:41:43 Local computer time in SC Time Zone | 2015-11-11 09:41:43 2015-11-11 09:41:43 Server time in UTC | 2015-11-11 09:41:43 Local computer UTC time and Server UTC time difference: 2 seconds. | 2015-11-11 09:41:43 Program path: C:\SierraChart\ | 2015-11-11 09:41:43 Data Files path: C:\SierraChart\Data\ | 2015-11-11 09:41:43 OS Version Number: 6.1 | 2015-11-11 09:41:43 Locale Information: C | 2015-11-11 09:41:43 Checking for new symbol settings for scdataallservices | 2015-11-11 09:41:43 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-11-11 09:41:43 HTTP connection to www.sierrachart.com:80 (3) | Connected. | 2015-11-11 09:41:43 Symbol settings are up-to-date for scdataallservices | 2015-11-11 09:41:46 SC Data - All Services | Connected to data server. | 2015-11-11 09:41:48 Mapping CLZ15 to CLZ15. Service code: nymex | 2015-11-11 09:41:59 SC Exchange Data | Starting real-time market data updates for: CLZ15. ID: 1 | 2015-11-11 09:41:59 SC Exchange Data | Unable to connect without a username. | 2015-11-11 09:41:59 * Intraday data recording state for symbol CLZ15 is set to download 'Pending'. | 2015-11-11 09:41:59 HD Request # 2 | Downloading Intraday chart data for CLZ15 to the file CLZ15.scid. Service: nymex | 2015-11-11 09:41:59 HD Request # 2 | Download start Date-Time: 2015-05-09 09:41:59.000 | 2015-11-11 09:41:59 HD Request # 2 | Using server: scdf2.sierracharts.com port 80 | 2015-11-11 09:41:59 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-11-11 09:42:00 Socket (4) | Connected. | 2015-11-11 09:42:00 HD Request # 2 | Sending historical data logon request message. | 2015-11-11 09:42:00 Requesting market depth updates for: CLZ15 if supported. | 2015-11-11 09:42:03 Socket (4) | Closed. No error. | 2015-11-11 09:42:12 Socket (4) | Shutdown and closed. | 2015-11-11 09:42:12 HD Request # 2 | Error downloading historical Intraday data for CLZ15. The network socket has been closed. Retrying download. | 2015-11-11 09:42:12 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLZ15 | 2015-11-11 09:42:12 HD Request # 3 | Downloading Intraday chart data for CLZ15 to the file CLZ15.scid. Service: nymex | 2015-11-11 09:42:12 HD Request # 3 | Download start Date-Time: 2015-05-09 09:42:12.000 | 2015-11-11 09:42:12 HD Request # 3 | Using server: scdf1.sierracharts.com port 80 | 2015-11-11 09:42:12 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-11-11 09:42:12 Socket (5) | Connected. | 2015-11-11 09:42:12 HD Request # 3 | Sending historical data logon request message. | 2015-11-11 09:42:12 Unsubscribed from market depth data for CLZ15 | 2015-11-11 09:42:13 Socket (5) | Closed. No error. | 2015-11-11 09:42:24 Socket (5) | Shutdown and closed. | 2015-11-11 09:42:24 HD Request # 3 | Error downloading historical Intraday data for CLZ15. The network socket has been closed. Retrying download. | 2015-11-11 09:42:24 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLZ15 | 2015-11-11 09:42:24 HD Request # 4 | Downloading Intraday chart data for CLZ15 to the file CLZ15.scid. Service: nymex | 2015-11-11 09:42:24 HD Request # 4 | Download start Date-Time: 2015-05-09 09:42:24.000 | 2015-11-11 09:42:24 HD Request # 4 | Using server: scdf2.sierracharts.com port 80 | 2015-11-11 09:42:24 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-11-11 09:42:24 Socket (6) | Connected. | 2015-11-11 09:42:24 HD Request # 4 | Sending historical data logon request message. | 2015-11-11 09:42:24 |