Support Board
Date/Time: Wed, 25 Dec 2024 15:49:10 +0000
Post From: I'm connected, but not able to use DOM.
| [2015-11-10 20:06:53] |
| |
|
Therefore, a firewall is blocking the connection. Please contact your Internet Service Provider about this. This is the relevant documentation: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#ErrorDownloadingDataSCHistoricalDataServer However, to confirm the problem, we must see a copy of the Message Log provided by following these instructions only: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-10 20:07:26
|