Support Board
Date/Time: Wed, 25 Dec 2024 05:49:53 +0000
Post From: Position Does Not Exist
| [2015-11-09 09:11:14] |
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Yes, we now realize what the problem is. We did not pay close enough attention to the connection details. However, we realize your Sender Comp ID is not set correctly. Go to Global Settings >> Data/Trade Service Settings. Set the Sender Comp ID to: 7000301643_client1 FXCM should never have given you a sender comp ID that begins with MD_. That is a market data ID. You need a trading sender comp ID. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-09 09:11:47
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