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Date/Time: Wed, 25 Dec 2024 04:56:24 +0000



Post From: Market depth

[2015-11-06 19:16:39]
Sierra Chart Engineering - Posts: 104368
This is the reason for the problem:

Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-11-06 13:47:29
Interactive Brokers | Connected to Demo or Simulated account. | 2015-11-06 13:47:29
Interactive Brokers | Year-Month last connected to Live account: 2015-10 | 2015-11-06 13:47:29
NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2015-11-06 13:47:29

You must connect to your Live account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing