Support Board
Date/Time: Thu, 26 Dec 2024 02:02:06 +0000
Post From: Flatten in SC not totally working in IB/TWS
| [2015-11-03 04:55:51] |
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As a matter of policy, we will not review external communication of this type. Although we did have a quick look at the end if it, and it contains the usual irrelevant information. We have our own method of troubleshooting this problem. The first step we want you to perform is to update Sierra Chart to the current version by following the instructions here: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Make sure your current telephone number is set here: https://www.sierrachart.com/usercp.php?page=ManageAccountInfo When you have the problem, let us know and be available for a call within two hours of when it happens. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |